Replacement and Retrieval We return the sold product in the event that the packaging has not been opened or damaged. If the product is delivered to a shipping and delivery company, the shipping company requests a fee for returning the product after delivery to the customer’s residential address. Indeed, the customer bears the expense of the delivery company for returns or replacements. The customer must read the product description and product features before confirming the purchase.
Pricing and availability
We make every effort to ensure that information regarding pricing, descriptions and availability on our site is accurate, however errors can occur. In the event that we discover that an item has been priced incorrectly in your order, we will notify you as soon as possible and give you the option of reconfirming the order at the correct price or canceling it. If we are unable to contact you, we will consider the order canceled. If you cancel the order after payment, we undertake to refund the full amount you paid.
Request a refund of the amount paid via bank cards or Visa
Request a process to return the amount paid by you to your account. To cancel the paid order, you will need from 7 days to 14 days for the amount to be returned to your account. This process is carried out by the banks and we have no relationship with them. For any inquiries or comments, please contact your bank after a maximum of 14 days.